Eliminate Service Gaps with Service Excellence
Book Your Free Service Excellence Assessment Call Below
The Problem Your Facing:
Inconsistent service is costing your business:
Lost repeat customers
Lower customer satisfaction scores
High employee turnover
Management burnout
Most companies train managers but leave frontline teams unsupported.
We fix that gap.
Our Solution
We train your entire service team:
Frontline customer service staff
Housekeeping & service teams
Hospitality and food & beverage teams
Department managers and supervisors
Using our Service Excellence Framework, we create one system for everyone to follow.
What you receive:
Leadership Coaching
Full Staff Training
Customized SOP Development
Customer Feedback System Setup
Weekly Accountability Scorecards
Fast-Track Implementation
Founding Offer Limited For Starter Program:
Onboarding Fee: $300
Founding Client Offer: $5,000
Immediate Scheduling Available
Start Today
Start Today
Create Consistent Service Teams, Raise Customer Satisfaction, and Reduce Turnover Without Burning Out Your Managers.
No pressure. Just a simple conversation to see if our system is the right fit for your business.
Reduce Staff Turnover.
Create Consistent Service Teams.
Without Burning Out Your Leadership.
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Team Enrollment Package 25 Seats
- Initial onboarding assessment with leadership and management team
- Full access to online Service Excellence portal for staff
- Live virtual or in-person kickoff training with all staff (Base on availability fee include)
- 2 weekly virtual coaching calls for management and
- Staff certification testing
- Service Excellence Signature customization (the company embeds their own culture/language into the program)
- End-of-program performance review and assessment -
Enrollment Package 50 Seats
- All elements of the Package
- Extended 12-month support
- Once monthly leadership coaching calls
- Staff certification
- Monthly staff re-training & culture reinforcement sessions (virtual)
- Full access to the online portal for 12 months -
Live Virtual Team Enrollment Package 75 Plus Seats
- All elements of the One-Year Virtual Package
- Leadership meetings BI-Monthly
- Private executive strategy sessions
- Custom workshops for team culture reinforcement
- White-glove service integration planning